VPD Issues Official Response To Claims Made Regarding VPD Dispatch Operations
Posted on 05/27/2022

The Vallejo Police Department (VPD) is aware of recent news reports and misinformation shared by the Vallejo Police Officers’ Association (VPOA) suggesting that the VPD would discontinue or close nighttime emergency dispatch operations. 


 As such, the VPD would like to set the record straight about erroneous reporting by a local news media outlet that has understandably caused concern and confusion. We would also like to clarify that the VPD and VPOA are two separate entities and the VPD did not issue or authorize the statement made by the VPOA. In addition, our communications dispatchers are not represented by the VPOA. 


 This week, KRON 4 News reported that the “Vallejo Police Department’s nighttime 911 center might be closing down due to a shortage of staff”. The report cited a news release and wrongly attributed the Vallejo Police Department, rather than the VPOA.


 In addition, the VPOA’s news release was filled with mistruths. It suggested that VPD would close nighttime emergency dispatch operations. That statement could not be further from the truth. No staffing decisions have been made by either Chief Williams or the City Manager. 


 Maintaining staffing levels for City of Vallejo Emergency Dispatch is an ongoing challenge, like many other areas of city operations. At present, the City has roughly a 30% vacancy rate citywide amongst all positions. 


 The post pandemic hiring recovery has been tumultuous, exemplified by fierce hiring demand and competition for talent. This is impacting all employers, both municipal and private sector. In response, the City of Vallejo has undertaken a comprehensive compensation review of its Dispatcher positions to determine a strategy to increase competitiveness and retention.


 We need qualified people who are passionate about service and our community to join VPD. The City of Vallejo has been working on strategies that would attract strong candidates to join our effort. Hiring qualified public servants is a priority for VPD. We are currently recruiting qualified candidates and looking at strategies to incentivize recruitment and retention.


 We want to be clear that in the interim, there will be no disruption or interruption to public safety services. We have made adjustments to shift scheduling that ensures the dispatch center is staffed 24/7. We want to thank our dedicated employees for their flexibility and commitment to our community. 


 The bottom line is that we will continue to be here for you Vallejo, whenever you call and need your police department.


 For media inquiries, please contact Public Information Officer, Brittany K. Jackson by email at [email protected]cityofvallejo.net. or by phone at (707) 651-7147.